Privacy Policy

Privacy Policy
Thank you for visiting the Sesiiduo e-commerce business management platform (hereinafter referred to as "We" or "Sesiiduo"). This policy applies to Sesiiduo LLC., which provides Sesiiduo products and services. We attach great importance to the privacy and personal information security protection of our users (hereinafter referred to as "you"). We will strictly comply with legal and regulatory requirements, take corresponding security measures, and do our best to protect your personal information and privacy security. In view of this, we have formulated this Sesiiduo Privacy Policy (hereinafter referred to as the "Policy") and draw your attention to:

This policy applies to all the functions and services provided by the Sesiiduo e-commerce business management platform we provide. Please carefully read and fully understand this policy before using the various features or services we provide. Only after confirming full understanding and agreement can you start using it.

To protect your relevant rights, this policy will explain to you how Sesiiduo related products and services collect, use, and store your personal information, and what rights you have. Please read, understand, and agree to this policy before using Sesiiduo related products and services.

Before using the Sesiiduo product service, please carefully read and fully understand this privacy policy. Only after confirming full understanding and agreement can you start using it. We will check and update our policies from time to time. Please visit this page regularly to ensure understanding of the latest version of the privacy policy.

By using or continuing to use Sesiiduo related products and services, you agree to our collection, use, storage, and sharing of your information in accordance with this privacy policy.

This policy will help you understand the followings:

  1. How we collect your personal data.
  2. How we use your personal data.
  3. How we share, disclose and transfer your personal data.
  4. How we store your personal data.
  5. How we protect your personal data.
  6. Your rights.
  7. How we process the personal data of children.
  8. How we transfer your personal data globally.
  9. How we use Cookie and similar technologies.
  10. Updates to this policy.
  11. How to contact us.
1.How We Collect Your Personal Data
In order to provide services to you and enterprise users, optimize our services, and ensure account security, Sesiiduo will collect information that you proactively provide, authorize, or generate due to the use of services during registration and use, as follows:

  • When you register an account on the platform or log in to an existing account: we will collect your email address, phone number, login password, name, and country;
  • When you use this platform for product order distribution and shipping, we will collect your store name, product information, and shipping address. After obtaining your permission, we will collect the name, phone number, address, and order information of buyers on your platform from third-party e-commerce platforms such as Shopify, Amazon, Tiktok Shop, etc. (including package information, order products, prices, order time, delivery time, etc.);
  • In order to provide network services, we will collect your network information, including IP address and cookies, at your Sesiiduo service room;
Please understand that the services we provide to you are constantly being updated and developed, If a certain function or service is not included in the above description and your information has been collected, we will separately explain the content, scope, and purpose of information collection to you through page prompts, interaction processes, website announcements, and other methods to obtain your consent.

2.How We Use Your Personal Data
The data we collect during the process of providing services to you may be used in the following ways:

  • We provide you with services. We will collect and store certain types of information about your use of this website. Our purpose in collecting this information is to improve the operation of the website, enable us to provide services, and accurately evaluate the operation of the website;
  • Use your personal information to communicate with you. You may receive notifications from us via email or mobile push notifications, such as when your order is abnormal or when we have new services launched, promotions, etc. You can unsubscribe at any time;
  • Help us design new services and improve our existing services;
  • Allow you to participate in surveys related to our products and services, conduct market activities related to services, and push you with the latest market activity information and discount plans;
  • Assist national judicial, administrative, security and other authorities in conducting investigations, and comply with applicable laws and regulations as well as other obligations promised to the authorities.
3.How We Share, Disclose Your Personal Data
We will not sell, rent, trade or otherwise disclose your personal information to anyone under any circumstances, except in the following special circumstances:

  • Service providers and suppliers: In order to manage, supply, and improve the services of Sesiiduo, as well as for marketing purposes, we may disclose personal information, including transaction information, to service providers and suppliers. Logistics companies, suppliers, and payment service providers, data storage and management suppliers, marketing and promotion suppliers, and suppliers who send emails and SMS notifications. Used to help us improve our services and products.
  • Protection of legal rights and other legal purposes: We may be required to disclose information, such as being summoned, appearing in court, or being required by law enforcement officials to conduct investigations, or any other legal requirement for us to disclose such information. We will also disclose personal information when necessary to protect our legal rights or enforce our terms of use and other agreements. Sesiiduo may provide your personal information in accordance with search warrants, subpoenas, or other legally valid inquiries or orders, or other requirements of applicable law.
  • Merger and/or sale of assets: We usually do not sell, trade, or lease your personal information to any third-party company in the normal course of business. However, we may acquire, merge, or be acquired by another company, or we may dispose of some or all of our assets, in which case your personal information may be disclosed to another company, subject to compliance with privacy policies.
  • Non personally identifiable information: We may share information with third parties (such as advertising partners) that cannot identify you personally or any other person, such as your waybill number and logistics tracking information, and the daily visitor count on specific pages of the Sesiiduo platform.
4.How We Store Your Personal Data
Your personal information will be transmitted and stored on Tencent Cloud Server in the United States, while other personal information will be transmitted and stored on Tencent Cloud Server in the United States. Unless required or permitted by law for a longer retention period, we will retain information collected from you or about you for the shortest period of time necessary to achieve the purposes stated in this privacy policy. When the information is no longer needed for these purposes, we will delete it or save it in a form that does not recognize your identity. When determining this retention period, we will consider various criteria, including the type of service you request or provide, the nature of our relationship with you, the impact on the services we provide if we delete certain information about you, and the legal requirements for retention periods. Please note that once you successfully apply to cancel your Sesiiduo account, we will complete the review of your account cancellation as soon as possible. After the application is approved, we will completely delete your personal data. If we cease to operate products or services, we will notify you in the form of individual deliveries or announcements, and delete your personal data after ceasing to operate products and services.

5.How We Protect Your Personal Data
We have used security measures by industry standards to protect the personal data you provide against unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonably practicable measures to protect your personal data below:

  • We use encryption technology to ensure the confidentiality of data;
  • We use trusted protection mechanisms to prevent malicious attacks on data;
  • We deploy access control mechanisms to ensure that only authorized personnel have access to personal data, and we conduct security and privacy training courses to enhance employee awareness of the importance of protecting personal data;
  • We will use secure encryption technology to protect your personal data during transmission. Take all appropriate organizational, management, and technical measures to protect the security of the personal data you provide in our internal organization.
If our physical, technical, or managerial safeguards are breached, resulting in unauthorized access, public disclosure, alteration, or destruction of data, resulting in damage to your legal rights, we will be liable. After the unfortunate occurrence of a personal data security incident, we will inform you promptly of the requirements of laws and regulations: the basic situation of the security incident and the possible impact, the disposal measures we have taken or will take, and the suggestions you can independently prevent and reduce the risk, the remedial measures for you, etc. We will promptly inform you of the event-related situation by email, letter, telephone, push notification, etc.

Although our business aims to protect your personal information, please understand that there is currently no 100% security anywhere, whether online or offline. The Sesiiduo account requires a username and password to log in. Please protect your username and password and never disclose it to third parties.

6.Your Rights
According to relevant laws, regulations, and standards in your local area, as well as common practices in other countries and regions, we guarantee that you exercise the following rights over your personal data. You have the right to demand that we:

1. Access your personal information

You have the right to access your personal information, except in exceptional circumstances stipulated by laws and regulations. If you want to exercise data access rights, you can access them yourself through the following methods:

Account information: If you wish to access or edit personal profile information in your account.

You can log in to your Sesiiduo platform account as the instruction: personal homepage ->click on the avatar in the upper right corner ->click on "profile" ->browse your nickname, phone number, country, and email;

2. Correct your personal information

When you discover errors in the personal information we process about you, you have the right to request us to make corrections. You can submit a correction request through the methods listed in "1. Accessing Your Personal Information".

If you are unable to correct these personal information through the above link, you may contact us using the contact information listed in Chapter 11 of this Privacy Policy. We will respond to your correction request within 5-7 working days.

3. Delete your personal information

In the following situations, you can request us to delete personal information by sending an email:

  • If our handling of personal information violates laws and regulations;
  • If we collect and use your personal information without your consent;
  • If our handling of personal information violates our agreement with you;
  • If you no longer use our products or services, or if you cancel your account;
  • If we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise provided by laws and regulations or with your independent authorization.

4. Cancel your account

You can cancel your previously registered account at any time. You can send us an account cancellation application email using the contact information listed in Chapter 11 of this privacy policy. We will reply and take relevant actions within 5-7 working days after verifying your identity. After canceling your account, we will stop providing you with products or services and immediately delete your personal information.

5. Obtain a copy of your personal information

You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information collected by us, you can contact us according to the contact information listed in Chapter 11 of this privacy policy. We will reply and take relevant actions within 5-7 working days after verifying your identity. We will submit a copy of our personal information to you via email. Subject to compliance with relevant laws and regulations and technical feasibility, we will provide you with a copy of your personal information upon your request.

6. Consumer rights of California residents

According to the California Consumer Privacy Act, California residents have the right to access, access, and delete their personal data. California residents also have the right to choose not to let businesses sell their personal data as well as the right not to be discriminated against for exercising California privacy rights. We will not sell your personal data to anyone for any purpose, nor will we discriminate in response to privacy requests.

If you are a resident of California, please be sure to review this privacy policy to understand important information about your rights under California privacy laws and how to submit requests to us based on these rights.

7. Respond to your above request

We will respond to the above requests within 5-7 working days. Please refer to Chapter 11 of this Privacy Policy for contact information.

We will not be able to respond to your request in the following situations:

  • Requests related to the fulfillment of legal and regulatory obligations by personal information controllers;
  • Requests directly related to national security and national defense security;
  • Requests directly related to public safety, public health, and major public interests;
  • Requests directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
  • The personal information controller has sufficient evidence to indicate that the personal information subject has subjective malicious intent or requests for abuse of rights;
  • Requests made to protect the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain my consent;
  • Responding to a request from a personal information subject will result in serious harm to the legitimate rights and interests of the personal information subject or other individuals or organizations;
  • Requests involving trade secrets.
7.How We Process Personal Data of Children
1. We expect parents or guardians to guide minors in using our services

If you are a minor under the age of 14, you should read and agree to this policy under the supervision and guidance of your parents or other guardians before using our products.

2. We attach great importance to protecting the personal information of minors

We protect the personal information of minors in accordance with relevant laws and regulations. In the case of collecting personal information of minors with the consent of parents, we will only use, share or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or necessary to protect minors.

3. Self-inspection and receiving feedback

If we find ourselves collecting personal information of minors without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible. At the same time, we have established strict rules for the collection and use of information on minors to protect the personal information security of children and adolescents. If you are the guardian of a minor, if you have any questions about the personal information of the minor you are monitoring, please contact us through the contact information disclosed in this policy.

8.How We Transfer Your Personal Data Globally
We promise to adhere to the highest privacy protection standards for the processing and transfer of personal information on a global scale. When you use our services, your personal information may be transferred to Tencent Cloud servers located in the United States. This type of international transfer will comply with strict data protection and privacy security measures, ensuring the same level of privacy protection as we provide locally in your area.

We will transfer personal information of EU users in accordance with the requirements of the EU General Data Protection Regulation (GDPR). This means that when personal information leaves the EU and economic regions, we will transfer it by adopting standard contract terms recognized by the European Commission or when there is sufficient data protection level in the receiving country. We promise to regularly evaluate the data protection level of the receiving country and ensure the effective implementation of protection measures.

If you have any questions or need assistance with cross-border transfer of your personal information, please contact us.

9.How We Use Cookies and Similar Technologies
We use cookies and other similar technologies to enhance your experience of using this service. When you use this service, we may use relevant technology to send one or more cookies or anonymous identifiers to your device to collect and store information about your access and use of this service. We promise not to use cookies for any purpose other than those stated in this privacy policy. We use cookies and similar technologies mainly to achieve the following functions or services:

  • Accelerated navigation
  • Track website usage
  • Identify user identity, access permissions, and preferences
  • Conduct research and diagnosis to improve our content, products, and services
You can set the browser to reject or manage cookies or data statistics tools. However, please note that if cookies or statistical tools are disabled, you may not be able to enjoy the best service experience, and some services may not be able to be used properly.

10.Updates to This Policy
To ensure that you are always aware of how we collect, use, and disclose your information, we will post any changes or updates to this privacy policy on this website and encourage you to review this privacy policy from time to time. If we change this privacy policy, we will notify you by modifying the date at the top of this privacy policy.

11.How to Contact Us
If you have any questions about this privacy policy, please feel free to contact us at any time.

Address: 383 Corona Street,Denver CO 80218

Email: [email protected]